Refund Policy

If your order isn’t working out for you, shoot us an email at support@rojh.in

Please also note that all orders are Final Sale on our site, due to the nature of the product, we unfortunately can’t offer returns for our products and therefore are not eligible for refunds, replacements, or exchanges. 

That said, if your order arrives damaged, or if you have specific feedback for us after opening our products, please let us know immediately upon receipt. We are happy to evaluate the issue on a case by case basis and find a solution together. The best way to reach our team is via email at support@rojh.in

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards, either.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@rojh.in